Here you will find some frequently asked questions about our business and site. Hopefully you will find an answer to your query here.
Postage to Ireland is €4.95 per delivery and the rest of the E.U. is €13.95, so the more you order the better the value.
We deliver to countries in the European Union.
Our payment processing is done through Stripe. We can Accept VISA, VISA Debit, MasterCard, Discover, JCB, American Express.
You will find all our details here
From the homepage simply select the “My Account” menu item, on that page select the “Lost your password?” link and follow the instructions. A confirmation email will be sent to your email, just remember to check your “Junk” or “Spam” folders if it does not appear in your “Inbox”.
We ship using next day delivery so an order before 12pm should arrive the following day. We have no pick-ups from the couriers on Saturday and Sunday so orders over the weekend will ship on Monday to reach you by Tuesday.
5-10 working days. It is difficult to be accurate due to difficulties faced by couriers in different regions right now. We have seen it take a week to deliver just 120km away from us.
We are shipping to European Union countries only. Soon to ship to the U.S., Canada and Australia.
If you cancel before we ship then yes, that is no problem. After that, unfortunately, we cannot recall a parcel.
You can find instructions and rules about returns on our returns page here.
For now we only trade in Euro so no, we do not have multi-currency capabilities enabled.
Well, as the world throws unexpected questions to us we will share the answers with everyone here. We hope that this page stays nice and small though.
We wanted to make our site more comfortable for other languages and found professional translation services far too expensive for our modest business. So we used the best artificial intelligence translation system we could find. We plan to fine tune the translations over time, until then we apologise for inaccuracies or gaps as they may occur.
We are a small business with smaller running costs than some larger businesses. It is simpler and clearer for us to simply pass on the savings to our customers.